Welcome to Dhalgarwad Online (“we,” “our,” “us”).
By accessing or purchasing from our eCommerce platform, you (“you,” “customer,” or “user”) agree to the following Terms and Conditions. Please read them carefully before using our website or making any purchase.
You must be at least 18 years old to use our services.
You agree to provide accurate, current, and complete information during registration or purchase.
Misuse of the website, such as unauthorized access, data scraping, or reselling without permission, is strictly prohibited.
All product descriptions, prices, and images are provided for informational purposes only.
We reserve the right to modify, update, or discontinue any product at any time without prior notice.
Product availability may vary and is not guaranteed until confirmed at checkout.
We support secure online payments through Razorpay and PhonePe.
All transactions are processed in Indian Rupees (INR).
By completing a transaction, you confirm that the payment information you provide is valid and authorized.
Dhalgarwad Online is not responsible for transaction failures due to technical issues or bank errors.
Orders are processed within 2–5 business days after successful payment.
Delivery times may vary based on location and courier service.
Tracking details will be provided once your order is shipped.
Delays caused by third-party logistics are beyond our control.
We offer a 15-day refund and return policy on eligible products.
Items must be unused, in their original packaging, and accompanied by proof of purchase.
Refunds are processed to the original payment method (Razorpay or PhonePe) within 7–10 business days after approval.
Certain categories (e.g., perishable goods, personal care, customized items) may not be eligible for returns.
To initiate a return, please contact our support team at support@dhalgarwadonline.in (example email – replace with your actual one).
You are responsible for maintaining the confidentiality of your login credentials.
Any activity under your account will be considered authorized by you.
We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.
We respect your privacy and protect your data according to applicable Indian laws.
Personal information is collected only for order processing, communication, and service improvement.
We do not sell or share your information with third parties without your consent.
For detailed information, please refer to our Privacy Policy.
Dhalgarwad Online and its affiliates shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our platform or services.
In any case, our total liability shall not exceed the amount you paid for the specific product purchased.
All content on Dhalgarwad Online — including logos, product images, descriptions, and website design — is the property of Dhalgarwad Online and protected under copyright law.
Unauthorized use, reproduction, or modification of any content is prohibited.
These Terms and Conditions shall be governed by and interpreted according to the laws of India.
Any disputes shall fall under the exclusive jurisdiction of the courts in Gujarat, India.
For any questions, issues, or support related to orders, please contact:
📧 support@dhalgarwadonline.in
📞 +919999999999
🌐 www.dhalgarwad.online
